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IDS provides customers with real-time visibility

Up-to-date status information at your fingertips

With the active involvement of its customer DSM, a global player in the field of nutrition, health and sustainable living, IDS has started implementing Shippeo’s RTTV platform so that customers can take full advantage of an increasingly digital landscape in which actionable insights are available in real time.

IDS has 33 years of experience in orchestrating road transport in Europe. In doing so, IDS creates value for its customers by connecting technology, people, data and IT, and with this making sure clients are ready for a future in transport that is becoming increasingly digital and sustainable.

Through Shippeo’s RTTV, IDS provides a dashboard with real-time status information across different carriers in one overview, including a real-time link for the end customer. The highly accurate estimated time of arrival (ETA) is shared with all stakeholders in the supply chain.

This new level of transparency increases operational efficiency, productivity and customer satisfaction:

  • RTTV allows IDS customers to optimize their scheduling and resource planning so they can improve productivity at loading and delivery locations.
  • Phone calls and emails about ETA status are kept to a minimum, making communication much more efficient and less time-consuming.
  • Customers save costs and fines by better handling the timeslots, while at the same time reducing their CO2 footprint.

IDS selects Shippeo
For the IDS Control Tower teams, accuracy and reliability are crucial; They want to be able to use the right data at the right time. European driver regulations, borders and cross docks turn this into an extra challenging.

IDS selected Shippeo to take on the challenges, first of all because of its track record, experience and references. Secondly, because of the joint focus on Europe and FTL and LTL road transport. Finally, but not least, because Shippeo works from a real partnership.

Dennis van Bodegom, Director Northern Europe at Shippeo: “We are delighted that IDS has chosen us and look forward to supporting IDS in their visibility and sustainability ambitions with our knowledge and expertise as a leading software provider in this market.”

Leon de Koning, Managing Director of IDS: “We are very happy with the collaboration. For our customers, it is important to have real-time status information and predictive ETAs at their fingertips. With Shippeo’s RTTV, we will put companies in control with predictive and real-time information for every delivery, both inbound and outbound.

Important here is the active involvement of our customer DSM, who supports us to connect more carriers. Together with the carriers, this is a fantastic example of our mission: being better together.”